Where is my order?
We process all orders within 3 days of receipt and we use the reliable standard shipping option with An Post. You will receive an email when your order has been dispatched
Estimated delivery times from An Post are as follows:
Republic of Ireland:1-2 working days
United Kingdom:3-4 working days
Europe: 7 working days
Find out more about Shipping HERE
How can I be sure the costume will fit?
We have put a huge amount of work into making sure the costumes are designed to fit real, actual children! They have been fitted on real people, namely Lucy’s 2 daughters and a ton of their friends and an entire class in the local preschool! We have redesigned and reworked designs several times, it took 6 versions of the scrubs top to get it just right! We didn’t just go for Small/Large- we have been very careful to make sure the sizes are true to real dimensions of children and you can select the size your child normally wears. To be extra sure the costume will fit we recommend you take a look at the measurements in our Size Guide .
Do you gift wrap?
All our costumes are individually wrapped in quality tissue paper. If you would like us to include a little note to the recipient just pop the details in the notes section at checkout or drop us an email with your order number and we will sort that out for you no problem. If you want to make your gift extra special you can add personalised embroidery to the costume. Check it out personalised embroidery to your costume or you can add a Qualification Certificate which is personalised to each child’s name and a special date of your choosing.
Can I wash my costume?
Yes, you can! We understand that not only can spills and accidents happen at home but in a preschool setting costumes will be washed many times over during the school year. We have chosen fabrics that are hard wearing and washable. Most of our fabrics are 100% cotton. Not only has each fabric has been wash tested many times to make sure it holds up well but we have also washed the finished costumes many times over to make sure it lasts and lasts for years of wear. Whilst all fabrics are colour fast, we do recommend that the scrubs are washed separately for the first wash or 2. (By the way, you can also tumble dry our costumes with a warm setting.
I love my costume- where can I leave a review?
Why thank you, we love them to and we are delighted you want to share your joy. You can leave a review on individual product pages or on our Facebook page or just drop us an email and we do love to receive pictures of little people enjoying their costumes so please do email them on.
Will you be designing more costumes?
Yes we will. We are looking to work with independent designers who design high quality costumes for real children that enable open ended play and genuinely inspire imagination. If you are such a designer who is that bit magical and special then get in touch!
Why do you have so much free stuff on your site?
So glad you asked…
Our Imagination in Action resource library is the way we encourage open ended play and discovery. We develop resources which we believe immerse a child in the experience of role play and dress up and compliment the fantastic costumes we create. We wanted to make these available to everyone, even if you never buy anything from us so they are free to download and print from our site.
Still have questions?
Drop us a mail and we will get in touch Customer Care
We have pretty good imaginations here at Mermaids and Dragons and we are always coming up with new ideas for our Imagination in Action resources. If you want to keep up to date with our latest and greatest ideas then sign up: